DELIVERY

Where are you based?

Jacksonville, FL

Do you ship everywhere?

As of now, we ship Nationwide. Not international.

Can I pick up locally if I live in Jacksonville?

Yes, we offer free local pick up in the San Pablo - Kernan area. Use code LOCALPU at checkout to take off the shipping fee.

CARE

How do I keep my patch hat in the best shape?

Keep your patch hat out of the heat for long periods of time. While our patches are permanently adhered, the heat can weaken the adhesive.

How do I get wrinkles out of my foam hats?

You can use a steamer to lightly steam the wrinkles out.

How do i reshape my Rancher or Cowboy hat?

You can use a steamer to either flatten or curl the sides of your hat. Be sure to hold the steamer slightly away from the hat to ensure no water forms on the hat.

GENERAL

How much are patch hats?

They start at $30 and go up depending on how many patches, pins, and/or chains you add.

How much are bulk hats?

Please fill out our form. Price depends on the size of design and how many you need. The more you order, the cheaper each hat is.

How much does it cost to have a patch hat event?

Please fill out our event request form. Our events can vary depending on location and size of event.

RETURNS

Can patch hats be returned?

No, due to the full customization, patch hats are final sale.

Can embroidered hats be returned?

Our standard embroidered hats can be returned that have not been modified. Custom embroidered hats are final sale (custom thread color, logo).

How long do I have to return or exchange apparel items?

You have 15 days from the delivery date to return or exchange your items. They must be in new condition with the tags still attached.